Clinical Advice Line
Our Advice Line provides guidance on symptoms, medication and care at home for patients, families, carers and healthcare professionals. If you need reassurance or help finding the right support, our team is here for you.
We support the people closest to those we care for
We understand that a life-limiting illness affects the whole family, not just the person receiving care. It can bring emotional challenges, practical worries, and changes in daily life and relationships.
Our support is here for family members, carers, and loved ones at every stage. We will work with you to understand what matters most and help you find the right support for your situation.
How we can support you
Explore the different types of support available below
Emotional and Practical Support
Support from our Family Support Team to help you talk through emotions, cope with change, and manage practical concerns.
Visiting our Inpatient Unit
Everything you need to know to help you feel prepared, supported and welcome when visiting a loved one.
Patient and Family Resources
Practical information and guidance to support patients, families and carers.
Need advice or support now?
Our Advice Line is available 8am–8pm, 7 days a week.
You can contact us if the person you are caring for has a change in symptoms or condition, or if you are unsure what to do next. We are here to support you if you need guidance or reassurance.