Visiting hours
There are no set visiting hours on the IPU. Your loved ones are welcome to visit at any time.
Please note:
- To ensure the comfort and needs of all patients, the nurse in charge may occasionally ask visitors to rotate or limit the duration of their visit.
- Visiting arrangements may sometimes be adjusted to maintain safety and wellbeing.
- On arrival, please report to Main Reception. There may be times when visitors are asked to wait briefly, and we thank you for your patience and understanding.
Guidelines may change to keep everyone safe. Our staff are happy to answer any questions about current arrangements.
Out of hours access
Our reception is not staffed after 5pm or at weekends. If you are visiting during these times, please use the intercom system at the main reception entrance. A member of the team will respond and provide access to the building.
Facilities for families
We aim to make visits as comfortable as possible:
Patios to enjoy fresh air and outdoor space
Baby changing facilities in the reception area
Visitor information and guidelines
Helpful guidance to support your visit to our Inpatient Unit, including facilities, arrangements, and important guidelines.
In some circumstances, relatives may wish to stay overnight. Please discuss your needs with the IPU staff, who will be happy to advise.
- Please use any designated spaces, with disabled spaces in the first bay up the incline
- ‘Blocking-in’ bays are available if the car park is busy. Leave your contact details on your dashboard and check in at reception
- Please avoid parking on double yellow lines, as these areas must remain clear
- Pets are very welcome, but please ensure they are supervised at all times
- Please check with staff before bringing pets in to make arrangements
- Pets are welcome in your room and the IPU lounge, but should be kept away from food preparation areas
- Smoking and vaping are only permitted in the designated area at the rear of the IPU
- Please avoid smoking or vaping elsewhere on the grounds
We warmly welcome children to the hospice:
- Children should be supervised at all times to ensure everyone’s comfort
- Baby changing facilities are available – please ask a staff member for directions if needed
Infection prevention
To help keep everyone safe, we kindly ask visitors to:
- Avoid visiting if you have diarrhoea or vomiting (please wait at least 48 hours after symptoms stop)
- Delay visiting if you have a heavy cold, flu, chest infection, or recent exposure to COVID-19. Speak to the Ward Manager if an urgent visit is needed
- Use the alcohol hand rub provided on entry, ensuring thorough coverage of your hands
Support for carers
Farleigh Hospice offers support for carers while your loved one is in the IPU, including:
Contact us
If you have any questions about our services, please do get in touch.