If you would like access to your personal data or copies of medical records, please contact us.
To help us process your request, include your full name, date of birth and any relevant details. We will respond in line with data protection regulations.
Organisations that can support you
If you would prefer to raise your concern with an external organisation, you can contact:
- Care Quality Commission (CQC)
- NHS Mid and South Essex ICB
- PALS, Broomfield Hospital
- Healthwatch Essex
If you remain dissatisfied, you can contact the Parliamentary and Health Service Ombudsman.
Governance concerns
If your concern is about how the hospice is run as a charity, you can contact:
Charity Commission
www.charity-commission.gov.uk
Fundraising concerns
If your concern relates to fundraising activity, you can contact:
Fundraising Regulator
www.fundraisingregulator.org.uk
Data protection concerns
If your concern relates to how your personal data has been handled, you can contact:
Information Commissioner’s Office (ICO)
https://ico.org.uk/make-a-complaint
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- Give feedback
Share your experience of our services. - Concerns and complaints
Find out how to raise a concern or complaint.