Contact us

Ways to get in touch

You can reach us in a number of ways

General Enquiries

Address: Farleigh Hospice, North Court Road, Chelmsford CM1 7FH

Email: [email protected] (Please Note: This address should not be used to transmit personal/confidential information)

Charity Registration Number: 284670

Company Number: 1619905

Confidential Patient Referrals

Telephone: 01245 455478

Address: Triage Team, Farleigh Hospice, North Court Road, Chelmsford, Essex CM1 7FH

Feedback, compliments and complaints

We welcome all feedback as it helps us maintain high standards across our services. Whether you would like to share a compliment, comment or concern, your feedback helps us reflect and improve.

You can share your feedback, raise a concern, or find out how to request access to your personal data or medical records here.

Being open

At Farleigh Hospice we are committed to keeping you safe while you use our services. We work hard to minimise the risk of errors. If something does go wrong, we will be open with you, take the situation seriously, and learn from it so we can prevent similar issues in the future.

If any aspect of our care or services gives you cause for concern, please tell us. In many cases concerns can be resolved straight away. If not, they will be fully investigated and handled sensitively, respectfully, and in complete confidence.