Quality Account 2022-23

Farleigh Hospice are pleased to present our Quality Account, reporting on period April 2022 to March 2023, clearly demonstrating the outcome of our commitment to the delivery of high-quality care, which is safe, effective and meets the needs of the people who use our services.

Farleigh Hospice exists to provide care to local people affected by life-limiting illnesses and to support those who have been bereaved. Through the ongoing generosity of the mid Essex community we provide a range of high-quality services totally free of charge. By giving people choice and involvement in the care they receive, we strive to make a real difference when and where it matters the most.

This is the twelfth Quality Account published by Farleigh Hospice. The report is for patients, families and friends, supporters, the general public and mid Essex Clinical Commissioning Group, who part fund the hospice’s services.

Alison Stevens, Chief Executive at Farleigh Hospice during the reporting period 2022-23 said: “The aim of this report is to give clear information about the quality of our services so that patients feel safe and well cared for and their carers and families are supported and reassured that all of our services are of a very high standard and well governed at all levels throughout the organisation.

In this year, we celebrated our 40th Birthday with many events throughout the year to mark this amazing achievement. At the beginning of the year, our founder, Glenda Lance, sadly passed away and we remain indebted to Glenda and her tenacious efforts in getting a hospice established 40 years ago in the Chelmsford area.

We launched our new strategic plan with three key goals to innovate, inspire and invest and, despite the current economic crisis and increasing demands for our services, I am extremely proud of Farleigh’s achievements. I truly believe we have an organisation that is fit for the future, who work as ‘one team with one core purpose’ - to lead on the delivery of excellent palliative, end of life and bereavement care.

It has been a privilege to lead such a dedicated and forward-thinking team and I wish to thank all of our staff and volunteers for their ongoing hard work and commitment to Farleigh Hospice and to our local community and NHS funders for their continuing support.”

To find out more, please read our Farleigh Hospice Quality Account 22-23.